Responsible Gaming at 77dk

Section 1

Our Commitment to Safe Play

77dk is built for players in Bangladesh who enjoy cricket betting, live casino games, slots, and crash games as a form of entertainment. We understand that for the vast majority of players, gambling is a fun and perfectly manageable hobby. At the same time, we recognise that for a small number of individuals, gambling can become problematic — and we take that responsibility seriously.

Our responsible gaming programme is not a legal formality — it is a core part of how 77dk operates. Every player account comes pre-configured with access to deposit limits, loss limits, session time controls, a cooling-off tool and a full self-exclusion option. These tools are available 24 hours a day, 7 days a week, from within your account settings, at no cost.

77dk also complies with all reasonable requests from individuals who wish to exclude themselves from gambling services, including permanent closure with no possibility of re-registration. The wellbeing of our players in Dhaka, Chittagong, Sylhet and across Bangladesh comes before any commercial consideration.

Section 2

Your Responsible Gaming Toolkit

The following tools are built into every 77dk account. You can activate, adjust or upgrade any of them at any time through your account settings panel — no waiting period, no fees, and no questions asked.

Section 3

How to Activate Your Safety Tools

All responsible gaming tools described above are accessible directly from within your 77dk account settings panel. Once logged in, navigate to Account Settings and look for the Responsible Gaming section. From there you can set or update deposit limits, loss limits, session times, cooling-off periods and reality check intervals without contacting support.

For self-exclusion requests, 77dk will also proactively unsubscribe your email and mobile number from all marketing lists and bonus notifications to ensure you are not tempted by promotional content during your exclusion period. This happens automatically — you do not need to request it separately.

Section 4

Recognising Problem Gambling

Most people gamble without experiencing any harm. However, it is important to be honest with yourself about your habits. Problem gambling can affect anyone — regardless of age, income or experience. The following are common signs that gambling may be becoming harmful.

• Gambling more money than you can afford to lose, and continuing to deposit even when you are short on funds for daily expenses like food, rent or utilities.
• Chasing losses — placing additional bets specifically to recover money you have already lost, rather than for entertainment.
• Spending significantly more time gambling than you originally planned, regularly losing track of how many hours you have played.
• Feeling anxious, irritable or restless when you are not able to gamble, or when you try to reduce your gambling activity.
• Concealing your gambling activity from family, friends or colleagues, or lying about the amount of time or money you spend on it.
• Neglecting work, study, family responsibilities or social activities because of the time or money devoted to gambling.
• Borrowing money — from friends, family or through mobile financial services — specifically to fund your gambling, or using gambling as a way to solve financial difficulties.

Gambling is not a way to make money or solve financial problems. If you are experiencing any of the signs listed above, please reach out to the 77dk support team or consider using the self-exclusion tool immediately. There is no shame in asking for help — taking action early is always the right call.

Section 5

Self-Exclusion: What You Need to Know

Self-exclusion is a formal, binding request to be blocked from the 77dk platform for a defined period. It is the strongest protective tool available and is designed for players who feel their gambling is out of control or is causing harm to themselves or their family.

Once a self-exclusion is active, 77dk will: block all access to your account; prevent login attempts from your registered device and email; unsubscribe you from all marketing and bonus communications; and flag your account so that no new account can be opened with the same identity documents or mobile number. Funds remaining in your account at the time of exclusion will be processed for withdrawal to your registered payment method.

To request self-exclusion, send an email to [email protected] with your registered username, your mobile number and your preferred exclusion period. Our team will confirm the exclusion by return email and your account will be blocked within the same business day.

Section 6

Protecting Minors

Preventing access to gambling by individuals under the age of 21 is a non-negotiable priority for 77dk. Beyond the platform's own KYC age verification, we encourage parents and guardians to take the following precautions on shared devices.

• Enable parental controls or screen time restrictions on shared smartphones or tablets — most Android and iOS devices include built-in parental controls that can block access to specific websites or app categories.
• Keep your 77dk login credentials private. Do not save your username or password in shared browser profiles where a child could access your account.
• Log out of your 77dk account completely after each session, particularly on devices used by children. Do not rely on the browser's auto-fill or saved sessions to protect access.
• If you suspect a minor has accessed or is attempting to access 77dk, contact [email protected] immediately. We will investigate and close any underage account without delay and without charging any fees.

77dk conducts periodic audits of accounts where the declared age is close to the 21-year threshold, and reserves the right to request additional identity verification documents at any time where an age concern is flagged by our security systems.

Section 7

Tips for Keeping Gambling Fun

The following practical guidelines will help ensure that your experience on 77dk stays enjoyable and within healthy boundaries. These are not restrictions — they are habits that experienced, responsible players naturally practise.

• Set a fixed entertainment budget before you start playing — treat it as the cost of a night's entertainment, not as an investment. Only deposit money you can comfortably afford to lose entirely.
• Never gamble when you are stressed, upset, tired or under the influence of substances. Emotional states impair judgement and lead to decisions you would not otherwise make.
• Take regular breaks during longer sessions. Stand up, drink water, and step away from the screen. The 77dk reality check alerts can help with this if you enable them in your account settings.
• Celebrate wins without immediately reinvesting them. If you hit a good win, consider withdrawing a portion of it to your bKash or Nagad account rather than placing it all back into the next bet.
• Balance gambling with other activities. Cricket, kabaddi, spending time with family during Eid or Pohela Boishakh — a full life outside gambling makes it easier to keep betting in perspective.
• Do not gamble to cope with loneliness, boredom or personal problems. These are situations where gambling is at its most harmful. If you feel this way, talk to someone you trust or contact a mental health support service.

Section 8

Get Support From 77dk

If you feel that gambling is negatively affecting your life, your finances or your relationships, the 77dk support team is here to help — without judgement. Our team handles responsible gaming enquiries with complete confidentiality and responds during Bangladesh Standard Time (BST, UTC+6) business hours. All responsible gaming requests are treated as priority cases.

You are never alone in this. Reaching out early — before a problem becomes serious — is always the right decision. The 77dk team will not lecture you, judge you or share your situation with anyone outside the support process. Your privacy and your wellbeing are both protected.